Shipping policy

Last updated: January 2025

1. Shipping Costs:

   • Royal Mail Tracked 24 (UK): £3.70

   • Royal Mail Tracked 48 (UK): £4.50

   • Royal Mail Special Delivery Guaranteed by 1 PM (UK): £9.50

   • International Tracked and Signed (EU): £11.99

   • International Tracked and Signed (Non-EU): £14.99

2. Free Shipping:

   • Orders over £50 qualify for free shipping (applies to UK and international orders).

3. Processing Time:

   • Please allow 2-3 working days for order processing. You will receive an email confirmation with tracking information once your order has been dispatched.

4. Delivery Times:

   • UK Orders:

     • Tracked 24: Delivery within 1-2 business days after dispatch.

     • Tracked 48: Delivery within 2-3 business days after dispatch.

     • Special Delivery Guaranteed: Next working day delivery by 1 PM after dispatch.

   • International Orders:

     • EU: Estimated delivery within 3-5 business days after dispatch.

     • Non-EU: Estimated delivery within 5-7 business days after dispatch.

5. Returns and Exchanges:

   • We accept returns or exchanges within 14 days of delivery. Items must be unused and in their original packaging.

   • For returns, please contact us at [your email address] to receive instructions. Return shipping costs are the responsibility of the customer unless the item arrives damaged or defective.